FAQs: Betfred Challenge Cup Final
Everything you need to know about our trip to Wembley Stadium on Saturday June 7th can be found on this page. Please read all of the FAQs before contacting the club with any queries.
TICKET INFO
WHEN ARE TICKETS ON SALE?
Tickets in the Hull KR allocation are available from the Rugby League ticketing site now, online here.
If the block you wish to purchase is no longer available on the above link, please check the general access Rugby League ticketing site here who may have availability in the same block.
WHERE WILL HULL KR FANS BE SAT?
The Robins have been allocated the East side of Wembley Stadium, so any ticket purchases in the East side of the stadium will be with Hull KR supporters.
CAN I BUY TICKETS IN-STORE?
There’s no physical tickets for this event, ALL tickets are handled entirely by RL Commercial.
If you need assistance purchasing tickets please contact the RL Commercial ticketing team at ticketing@rlcommercial.co.uk or call 0330 111 1113.
As much as our in-store team would love to, they cannot assist with any ticket enquiries.
WHY IS THERE NO 2025 MEMBER PRIORITY WINDOW?
With blocks able to accommodate Hull KR fans in excess of 20,000, there's enough tickets to cover all our members + more!
Restricting sales to members would prevent fans who cannot make every game, from booking with and joining their friends and family who are members.
This way allows fans the option to choose who they sit next to with no restrictions.
I DO NOT HAVE ACCESS TO A PRINTER TO PRINT MY TICKET, WHAT SHOULD I DO?
It is recommended fans print their tickets off at home, however the QR / Barcode on the ticket will work from smart phone devices. I.e. Fans can simply open the PDF attachment sent to their emails and scan to gain access from there.
INFORMATION FOR DISABLED SUPPORTERS
Tickets for wheelchair users and their assistants will be available via the above ticket links.
For ambulant disabled tickets, supporters will need to contact the Customer Experience team via accessibility@rlcommercial.co.uk or 0330 111 1113 to ensure we can accommodate any additional seating requirements.
MATCHDAY
WHAT TIME SHOULD I ARRIVE AT WEMBLEY STADIUM?
Before the Men's Betfred Challenge Cup Final is played, the Women's Betfred Challenge Cup will be played, kicking off 11:45am.
The stadium is one of the best stadiums in the world, with loads to do and fantastic food and drink offerings.
Please click here to see Wembley Stadium's bag policy.
WHAT TIME WILL OFFICIAL CLUB COACHES DEPART?
Official club coach travel will be available at hullkr.co.uk/tickets for £65 and will depart from Sewell Group Craven Park from 7am. Supporters are advised to arrive at the stadium from 6am.
Full coach travel information will be sent out nearer to the date.
CAN I LEAVE MY CAR AT SEWELL GROUP CRAVEN PARK?
Due to the amount of coaches leaving Sewell Group Craven Park, no parking will be available at the stadium.
I HAVE A QUESTION ABOUT TRAIN TRAVEL
Please direct all bookings and train information requests directly to Hull Trains.
RETAIL & OFFICIAL MERCHANDISE
I'VE ORDERED MERCHANDISE ONLINE, WHEN CAN I COLLECT?
We will send you a notification when your FULL order is available for collection or has been posted. Fans will not be able to collect part orders, as and when product arrives with us.
If you live in the local area, we recommend using our click and collect service rather than the Royal Mail, to ensure you receive your items before gameday.
WHAT SHIRT WILL THE PLAYERS BE WEARING ON GAMEDAY?
We will wear our 2025 Home kit.
THE ITEM I WANT IS OUT OF STOCK, WILL YOU BE GETTING MORE?
Our online store at hullkr.co.uk/shop always shows the latest and most accurate stock availability. We do not carry additional stock in-store.
Because of the short time frame between the Semi-Final and Final, any products which sell out are unlikely to be re-ordered.
WHEN WILL THE OFFICIAL MERCHANDISE BE AVAILABLE IN-STORE?
Upon the final hooter of the Semi-Final, factories around the country are getting on with producing Cup Final merchandise. Products will arrive to the club at different times from 5 days to 10 days from the Semi-Final.
If you order online we will send you a notification when your FULL order is available for collection or has been posted.
Fans who live locally are strongly advised to use the click and collect service rather than selecting delivery. Depending on the Royal Mail, we cannot guarantee all orders sent via the post will arrive with supporters before they travel to the game.
GENERAL INFO
WHAT ARE YOUR OPENING HOURS?
Our standard opening hours are Wednesday - Saturday, 10am - 4pm.
Cup Final specific opening hours will be confirmed in due course.
HOW DO I CONTACT THE CLUB / RFL?
The club will experience a high volume of queries and questions. PLEASE read and check your question isn't answered in the above FAQs and only contact us if your query is absolutely essential.
All tickets will be sent out via RL Commercial so please direct all ticketing enquiries to ticketing@rlcommercial.co.uk.
THE INFORMATION ON THIS PAGE IS CORRECT AS OF 4PM SATURDAY 10TH MAY. WE WILL UPDATE SUPPORTERS WITH THE LATEST INFO HERE.
